The Field Service Technician I is an entry-level, heavy-travel role responsible for supporting the installation, maintenance, and field repair of specialized fiberglass-reinforced pipe (GRP) systems on municipal and industrial job sites. Reporting to the Field Service Operations Manager, this role combines hands-on mechanical execution, technical site support, and cross-departmental shop training. Technicians work directly alongside experienced leads, civil engineers, and site contractors to ensure project timelines and quality standards are met.

• Travel 70%–90% to project sites across North America to execute field service assignments, pipe repairs, and installation support.
• Perform field repairs and inspections in restricted and confined spaces (including 30-inch direct-bury pipelines) following strict OSHA guidelines.
• Complete foundational cross-training in the Houston fitting shop to master pipe reconfiguration, assembly, and secondary workflows.
• Interpret detailed project blueprints, scope documents, and technical specifications prior to executing site work.
• Coordinate and book travel accommodations, transportation, and material logistics required for field operations.
• Record service notes, job site photos, task completion statuses, and billing documentation in Salesforce in a timely manner.
• Maintain professional, clear communication with field leads, client engineers, and site contractors.

• Willingness to travel 70%–90% of the time and work flexible hours as dictated by field projects.
• High School Diploma or equivalent required; vocational, technical, or military technical training preferred.
• Prior military experience, or 1+ years in industrial maintenance, field service, construction, or manufacturing.
• Practical mechanical aptitude and comfort using standard hand and power tools.
• Ability to pass confined space entry training and perform physical tasks in restricted spaces (e.g., 30-inch pipelines) wearing required PPE/respirators.
• Physical ability to lift up to 50 lbs, climb, bend, kneel, and work in varying outdoor weather conditions.
• Valid Driver’s License with an acceptable driving record.

• Health, Dental, and Vision Insurance.
• Company-matched 401(k) Retirement Plan.
• Short-Term Disability and Long-Term Disability Coverage.
• Company-paid Life Insurance.
• Paid Vacation Days and Company Holidays.
• All work-related travel, lodging, and field expenses fully covered.